Terms of Service
Last Updated: September 1, 2026
1. Introduction and Agreement
These Terms of Service (“Terms”) explain the rules that apply when you visit, access, purchase from, or use any website, application, software solution, implementation service, consulting service, creative service, marketplace service, print-on-demand service, hosting-related service, support service, or other offering provided by Andabhurji Global Solutions (“Andabhurji Global Solutions,” “we,” “us,” or “our”).
Our registered office is located at:
GF, 59 Tilak Nagar, Aishbagh, Lucknow – 226004, Uttar Pradesh, India
By accessing or using our services, creating an account, submitting an inquiry, signing a proposal, placing an order, making a payment, or otherwise engaging with us, you confirm that:
You have read and understood these Terms.
You agree to be legally bound by these Terms.
You have the legal capacity to enter into an agreement.
You will comply with applicable laws and regulations.
You will provide accurate and complete information when requested.
If you do not agree with these Terms, you should not use our services.
If you are using our services on behalf of a company, organization, or another person, you confirm that you have authority to bind that entity or person to these Terms. In that case, “you” and “your” will include that entity or person.
2. Additional Policies and Agreements
These Terms may be supplemented by additional policies, agreements, proposals, quotations, statements of work, order forms, invoices, service plans, or project-specific documents.
Depending on the service you use, the following documents may also apply:
Privacy Policy
Cookie Policy
Acceptable Use Policy
Refund and Cancellation Policy
Information Security Policy
Service Level Agreement
Data Processing Agreement
GDPR Addendum
Intellectual Property Policy
AI Disclaimer
Project proposal or statement of work
Subscription or support agreement
Marketplace or e-commerce terms
If there is a conflict between these Terms and a signed written agreement, the signed agreement will generally control for that specific service or project.
3. Description of Our Services
Andabhurji Global Solutions provides technology, business, creative, implementation, and digital commerce services. Our services may include, but are not limited to:
Software implementation and consulting
Website design and development
Mobile application development
E-commerce development
Marketplace development and management
ERP implementation
CRM implementation
HRMS implementation
POS implementation
Accounting and finance software implementation
Inventory and warehouse management solutions
Business process automation
Custom software development
API and third-party integrations
Cloud and hosting-related services
Website maintenance and technical support
Software configuration and customization
Data migration and system setup
Training and user onboarding
Creative design and branding
Graphic design and visual identity services
Digital marketing and advertising services
Search engine optimization services
Print-on-demand integrations
Dropshipping integrations
Product listing and catalog support
Marketplace and e-commerce operations support
Consulting and business process advisory services
Other related technology and professional services
The exact services provided to you will depend on the applicable proposal, quotation, order, invoice, statement of work, subscription plan, or written agreement.
We may modify, improve, replace, suspend, or discontinue any service or feature from time to time. Where reasonably possible, we may provide notice of material changes.
4. Eligibility and Authority
You may use our services only if you are legally permitted to do so.
You must not use our services if:
You are under the legal age required to enter into a contract in your jurisdiction, unless a parent or legal guardian is involved.
You are prohibited from receiving services under applicable law.
You are located in a jurisdiction where use of the relevant service is unlawful.
You are using our services on behalf of another person or organization without proper authority.
If you are a parent, guardian, employer, or business representative, you are responsible for ensuring that users under your supervision comply with these Terms.
5. Accounts and Account Security
Some services may require you to create an account or provide login credentials.
You agree to:
Provide accurate, current, and complete information.
Keep your account information updated.
Use a strong and unique password.
Keep your username, password, access keys, and authentication details confidential.
Notify us promptly if you suspect unauthorized access.
Log out of your account when using a shared or public device.
Take reasonable steps to protect your devices and systems.
You are responsible for activity conducted through your account unless the activity resulted directly from our failure to maintain reasonable security controls.
We may suspend or restrict an account if we reasonably believe that:
The account has been compromised.
The account is being used unlawfully.
The account is being used in violation of these Terms.
The account creates a security or operational risk.
Information provided by the account holder is false or misleading.
Payment obligations have not been met.
6. Customer Responsibilities
You are responsible for providing the information, materials, access, approvals, and cooperation reasonably required for us to provide the services.
This may include:
Business information
Product information
Brand guidelines
Website or hosting access
Software credentials
API keys
Content and images
Product descriptions
Customer data
Technical requirements
Legal and regulatory requirements
Timely feedback and approvals
You are responsible for ensuring that all information and materials supplied to us are accurate, lawful, complete, and suitable for the intended purpose.
Delays caused by missing information, delayed approvals, unavailable personnel, incorrect instructions, or third-party restrictions may affect project timelines and may result in additional charges.
7. Project Scope and Changes
For project-based services, the scope of work will generally be described in a proposal, quotation, statement of work, project plan, or other written document.
The project scope may include:
Services to be performed
Deliverables
Estimated timelines
Milestones
Fees
Payment schedule
Customer responsibilities
Assumptions
Technical requirements
Revision limits
Acceptance criteria
Requests outside the agreed scope may be treated as change requests or additional services.
Examples of out-of-scope work may include:
New features not included in the original agreement
Additional pages, screens, products, or integrations
Major design changes after approval
Rework caused by changed instructions
Data cleanup or restructuring
Additional training sessions
Emergency work
Support for unsupported third-party systems
Migration from systems not included in the original scope
Additional work may require a revised quotation, additional fees, and an adjusted delivery schedule.
8. Timelines and Delivery
We will make reasonable efforts to meet agreed timelines. However, delivery dates may be estimates unless expressly identified as guaranteed in a signed agreement.
Timelines may be affected by:
Delayed customer responses
Delayed approvals
Changes in requirements
Third-party platform delays
Hosting or infrastructure issues
API or integration changes
Payment delays
Technical limitations
Force majeure events
Regulatory changes
Unavailability of required customer personnel
Incorrect or incomplete information
If a project is delayed because of customer inactivity or failure to provide required materials, we may pause the project, revise the timeline, or charge reasonable restart or rescheduling fees.
9. Reviews, Approvals, and Acceptance
You are responsible for reviewing deliverables and providing feedback within the period specified in the applicable project agreement.
If no review period is specified, you should provide feedback within a reasonable period after delivery.
A deliverable may be considered accepted if:
You confirm acceptance in writing.
You use the deliverable in production or for commercial purposes.
You fail to provide specific written objections within the applicable review period.
You request additional work based on the deliverable.
You publish, distribute, or otherwise use the deliverable.
Feedback should be clear, specific, and related to the agreed scope. Repeated changes, new requirements, or changes after approval may be treated as additional work.
10. Payments, Fees, and Taxes
Fees may include:
Project fees
Consultation fees
Implementation fees
Development fees
Design fees
Subscription fees
Support fees
Maintenance fees
Hosting or cloud charges
Training fees
Third-party charges
Marketplace or transaction-related charges
Emergency or expedited service charges
Payment terms will be stated in the applicable proposal, quotation, invoice, order, subscription plan, or agreement.
Unless otherwise agreed:
Invoices must be paid by the stated due date.
Taxes, duties, levies, and government charges are the customer’s responsibility unless expressly included.
Bank charges, payment processing fees, and currency conversion charges may be payable by the customer.
Deposits and advance payments may be required before work begins.
We may pause work if payments are overdue.
We may charge reasonable interest, late fees, recovery costs, or administrative charges where permitted by law.
You must not withhold payment because of a dispute concerning a separate or unrelated service or invoice.
11. Subscriptions and Recurring Services
Some services may be provided on a recurring or subscription basis.
Subscription terms may include:
Billing frequency
Renewal date
Included services
Usage limits
Support levels
Cancellation requirements
Additional usage charges
Renewal pricing
Unless otherwise stated, subscriptions may automatically renew until cancelled.
Cancellation generally stops future billing but does not automatically create a refund for amounts already paid.
We may change subscription pricing or features by providing reasonable notice where required by law or contract.
12. Third-Party Platforms and Services
Our services may depend on third-party platforms, providers, software, plugins, themes, APIs, payment gateways, hosting providers, cloud providers, logistics providers, advertising networks, marketplaces, or other external services.
Examples may include:
E-commerce platforms
ERP and CRM platforms
Payment processors
Cloud hosting providers
Domain registrars
Email service providers
Social media platforms
Advertising platforms
Shipping and logistics providers
Print-on-demand providers
Open-source software
External APIs
Marketplace platforms
Third-party services are controlled by their respective providers and are subject to their own terms, privacy policies, pricing, availability, and technical limitations.
We are not responsible for:
Third-party outages
Changes to third-party features
Third-party pricing changes
Account suspension by a third party
Third-party data loss
API discontinuation
Marketplace policy changes
Payment failures caused by external providers
Shipping delays caused by logistics providers
Third-party security incidents
Changes in third-party licensing terms
You may be required to create and maintain separate accounts with third-party providers.
13. Hosting, Cloud, and Infrastructure Services
Where we provide or arrange hosting, cloud, server, domain, email, storage, or infrastructure-related services, those services may be subject to separate provider terms and usage limits.
You are responsible for:
Maintaining lawful content
Managing authorized users
Protecting credentials
Monitoring usage
Maintaining backups where required
Paying applicable usage charges
Complying with provider policies
We may suspend or restrict infrastructure services where necessary to address security risks, abuse, non-payment, excessive resource usage, legal requirements, or provider restrictions.
Unless expressly agreed in writing, we do not guarantee uninterrupted availability, unlimited storage, permanent data retention, or recovery from every possible failure.
14. Intellectual Property Ownership
14.1 Customer Materials
You retain ownership of materials you provide to us, including:
Logos
Trademarks
Brand assets
Product information
Business data
Customer data
Images
Videos
Documents
Text
Designs
Databases
Confidential information
You grant us a limited right to use, copy, modify, store, and process those materials only as reasonably necessary to provide the services.
14.2 Our Materials
Unless otherwise agreed in writing, we retain ownership of:
Internal tools
Frameworks
Templates
Methodologies
Processes
Reusable code
Libraries
Scripts
Software components
Documentation formats
Design systems
Technical know-how
Pre-existing materials
General skills and experience
Payment for a project does not automatically transfer ownership of these materials.
14.3 Deliverables
Ownership and usage rights for final deliverables will depend on the applicable agreement.
Where full ownership is expressly transferred, the transfer may occur only after all applicable fees have been paid in full.
Where ownership is not transferred, we may grant you a limited, non-exclusive, non-transferable license to use the deliverables for the agreed business purpose.
14.4 Third-Party Materials
Third-party materials remain owned by their respective owners and may be subject to separate licenses.
You are responsible for complying with applicable license terms for third-party software, fonts, images, plugins, themes, APIs, and other materials.
15. Customer Content and Legal Rights
You confirm that you have the necessary rights, permissions, licenses, and consents to provide any content, data, images, software, trademarks, or other materials to us.
You must not provide materials that:
Infringe intellectual property rights
Violate privacy rights
Violate publicity rights
Contain unlawful content
Contain malware or harmful code
Mislead consumers
Violate advertising laws
Violate marketplace rules
Violate third-party contracts
Contain personal data without a lawful basis
You are responsible for claims arising from materials supplied by you or instructions given by you.
16. Acceptable Use
You must use our services lawfully and responsibly.
You must not use our services to:
Commit fraud
Conduct unlawful activities
Infringe intellectual property rights
Distribute malware
Attempt unauthorized access
Interfere with systems or networks
Send unlawful spam
Harass, threaten, or abuse others
Process unlawful personal data
Promote violence or exploitation
Circumvent security controls
Reverse engineer restricted software
Resell services without authorization
Create deceptive websites or communications
Violate sanctions or export restrictions
Conduct illegal gambling or financial activity
Publish unlawful or harmful content
We may investigate suspected violations and may suspend or terminate access where reasonably necessary.
17. Privacy and Personal Data
Our collection and use of personal information are described in our Privacy Policy and applicable data protection agreements.
Depending on the service, we may process:
Account information
Contact information
Business information
Technical information
Usage information
Support communications
Customer-provided data
Employee or user information submitted for implementation purposes
You are responsible for ensuring that you have a lawful basis and appropriate permissions to provide personal data to us, particularly where you act as a business, employer, platform operator, or data controller.
Where required, the parties may enter into a Data Processing Agreement or GDPR Addendum.
18. Confidentiality
Each party may receive confidential information from the other party.
Confidential information may include:
Business plans
Pricing information
Technical information
Source code
Credentials
Customer lists
Product plans
Financial information
Security information
Non-public project information
The receiving party should use confidential information only for the agreed business purpose and should take reasonable steps to protect it.
Confidentiality obligations generally do not apply to information that:
Is publicly available without breach
Was already lawfully known
Is independently developed
Is received lawfully from another source
Must be disclosed by law or legal process
19. Security Responsibilities
We maintain reasonable administrative, technical, and organizational safeguards appropriate to the nature of the services.
However, you are also responsible for:
Protecting your credentials
Restricting access to authorized users
Securing your devices
Reviewing user permissions
Maintaining appropriate backups
Using supported software
Reporting suspected security incidents
Following security instructions
No internet-based system can be guaranteed to be completely secure.
20. AI-Assisted Services
We may use artificial intelligence or machine-learning tools to assist with research, drafting, coding, design, analysis, automation, support, or other services.
AI-assisted outputs may:
Contain errors
Be incomplete
Require human review
Resemble existing materials
Be unsuitable for a particular purpose
Be subject to third-party terms
Not qualify for exclusive intellectual property protection
You are responsible for reviewing and approving AI-assisted content before publication, distribution, or commercial use.
You should not provide highly sensitive, confidential, regulated, or personal information to an AI tool unless the applicable arrangement expressly permits it.
21. No Guarantee of Business Results
We will provide services with reasonable care and professional effort. However, we do not guarantee any particular business, financial, technical, marketing, or commercial result.
We do not guarantee:
Revenue growth
Profitability
Sales volume
Customer acquisition
Search engine rankings
Advertising performance
Marketplace approval
Marketplace visibility
Conversion rates
Website traffic
App downloads
Business expansion
Cost savings
Return on investment
Successful funding
Regulatory approval
Uninterrupted operation
Compatibility with every device or platform
Business results depend on many factors outside our control, including market conditions, customer decisions, competition, pricing, product quality, advertising budgets, platform algorithms, economic conditions, and legal requirements.
22. Professional Advice Disclaimer
Unless expressly agreed in writing, our services do not constitute legal, tax, accounting, financial, medical, employment, regulatory, or investment advice.
You should obtain advice from a qualified professional before making decisions in those areas.
Any information we provide is for general business or technical assistance and should not be treated as a substitute for professional advice.
23. Warranties and Service Standards
We will make reasonable efforts to provide services in a professional manner and substantially according to the agreed scope.
Except where expressly stated in a signed agreement, services are provided on an “as available” and “as is” basis.
To the maximum extent permitted by law, we disclaim warranties that are not expressly stated, including implied warranties of:
Merchantability
Fitness for a particular purpose
Non-infringement
Availability
Accuracy
Reliability
Compatibility
Error-free operation
Nothing in these Terms excludes a warranty or legal right that cannot lawfully be excluded.
24. Support and Maintenance
Support and maintenance services are available only if included in the applicable plan or agreement.
Support may include:
Troubleshooting
Bug investigation
Configuration assistance
User guidance
Minor updates
Monitoring
Maintenance activities
Support may not include:
New feature development
Major redesigns
Third-party platform changes
Unsupported customizations
Data recovery from customer-caused loss
Issues caused by unauthorized modifications
Training beyond the agreed scope
Emergency work unless included in the service plan
Support response times, if applicable, are governed by the relevant Service Level Agreement or support plan.
25. Refunds and Cancellations
Refunds and cancellations are governed by our Refund and Cancellation Policy and any applicable written agreement.
Because many of our services involve customized work, refunds may be limited after work begins.
Amounts may be non-refundable where they relate to:
Completed work
Time already spent
Custom development
Design work
Consulting sessions
Implementation activities
Third-party licenses
Hosting or cloud charges
Domain registrations
Advertising expenses
Marketplace fees
Payment processing fees
Print-on-demand production
Shipping or fulfillment
Cancellation of a subscription generally stops future charges but does not automatically refund previous payments.
26. Suspension and Termination
We may suspend or terminate access to services if:
You breach these Terms.
You fail to pay amounts when due.
You provide false or misleading information.
Your use creates a security or legal risk.
You misuse the services.
A third-party provider restricts or terminates access.
We are required to do so by law.
The service is discontinued.
Continuing the relationship becomes commercially impractical.
You may stop using a service or request cancellation according to the applicable agreement.
Termination does not automatically eliminate payment obligations incurred before termination.
Upon termination:
Access may be disabled.
Outstanding amounts may become immediately due.
Licenses may end unless otherwise agreed.
Confidentiality obligations may continue.
Intellectual property rights remain governed by the applicable agreement.
Data may be returned, deleted, or retained according to applicable policies and legal requirements.
27. Data Export and Customer Materials After Termination
If you request an export of customer data after termination, we may provide reasonable assistance subject to:
Technical feasibility
Applicable law
Payment of outstanding amounts
Reasonable administrative or professional fees
Third-party restrictions
The applicable retention period
We are not responsible for retaining data indefinitely unless expressly agreed in writing.
You should maintain your own backups of important information.
28. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Andabhurji Global Solutions, its owners, employees, contractors, consultants, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
Your breach of these Terms
Your unlawful use of the services
Your customer content
Your violation of third-party rights
Your violation of privacy or data protection laws
Your misuse of third-party platforms
Your failure to obtain required permissions
Your instructions or business operations
Your products, services, or customer relationships
This obligation does not apply to the extent that a claim results directly from our proven gross negligence, willful misconduct, or unlawful conduct.
29. Limitation of Liability
To the maximum extent permitted by law, Andabhurji Global Solutions will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses.
This includes losses relating to:
Lost profits
Lost revenue
Lost business opportunities
Lost customers
Lost data
Loss of goodwill
Business interruption
Loss of anticipated savings
Loss of reputation
Cost of replacement services
Platform suspension
Third-party failures
Marketplace or advertising performance
To the maximum extent permitted by law, our total aggregate liability arising from a service or agreement will not exceed the amount paid by you to us for that specific service during the twelve months preceding the event giving rise to the claim.
This limitation does not apply where liability cannot legally be limited or excluded.
30. Force Majeure
We will not be responsible for delay or failure caused by events beyond our reasonable control.
These events may include:
Natural disasters
Floods
Fires
Earthquakes
Epidemics or pandemics
War
Terrorism
Civil unrest
Government action
Internet failures
Power failures
Telecommunications failures
Cyberattacks
Labor disputes
Supply chain disruptions
Third-party outages
Changes in law
Platform shutdowns
Other events that could not reasonably be prevented
We will make reasonable efforts to resume performance when the event ends.
31. Notices and Electronic Communications
You agree that we may communicate with you electronically through:
Email
Account notifications
Website notices
Project management systems
Messaging platforms
Invoices
Support portals
Electronic communications may satisfy legal requirements for written communication where permitted by law.
You are responsible for keeping your contact information current and checking communications regularly.
32. Publicity and Portfolio Use
Unless you instruct us otherwise in writing, we may identify you as a customer and display non-confidential project materials in our portfolio, website, presentations, proposals, or marketing materials.
We will not intentionally disclose confidential information for promotional purposes.
You may request that we stop using your name or project materials for future promotional use, subject to reasonable limitations for materials already published or distributed.
33. Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign these Terms in connection with:
A merger
A restructuring
A sale of assets
A change in ownership
A corporate reorganization
Transfer to an affiliate or successor
34. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.
A waiver is valid only if provided in writing by an authorized representative.
35. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed only to the extent necessary.
The remaining provisions will continue to apply.
36. Entire Agreement
These Terms, together with applicable policies, proposals, quotations, statements of work, invoices, and signed agreements, form the complete agreement between you and Andabhurji Global Solutions regarding the relevant services.
They replace prior discussions or understandings about the same subject unless expressly preserved in writing.
37. Changes to These Terms
We may update these Terms from time to time to reflect:
Changes in our services
Changes in technology
Changes in legal requirements
Changes in business practices
Security improvements
Clarifications or corrections
The updated version will be posted with a revised “Last Updated” date.
Your continued use of the services after the updated Terms become effective means that you accept the revised Terms, except where applicable law requires a different form of consent.
38. Governing Law
These Terms are governed by the laws of India, without regard to conflict-of-law principles.
Subject to mandatory consumer protection rights and other rights that cannot legally be excluded, disputes will be subject to the jurisdiction of the courts located in or having jurisdiction over Lucknow, Uttar Pradesh, India.
39. Dispute Resolution
Before starting formal legal proceedings, the parties should attempt to resolve disputes through good-faith communication.
You may contact us with a written description of the issue and the resolution you are seeking.
Nothing in this section prevents either party from seeking urgent legal relief where necessary to protect confidential information, intellectual property, security, personal data, or other legal rights.
40. Contact Information
If you have questions about these Terms, billing, services, complaints, or legal notices, you may contact us at:
Andabhurji Global Solutions
GF, 59 Tilak Nagar, Aishbagh
Lucknow – 226004
Uttar Pradesh, India
Email: andabhurji.corp@outlook.com
Email: email@andabhurjiglobal.com
By using our services, you acknowledge that you have had an opportunity to read these Terms and agree to comply with them.